Privacy Policy

We are very pleased that you are interested in our company. Data protection is a top priority for Hotel Annelies GmbH.
In general, you can use the Hotel Annelies GmbH website without providing any personal data. However, if a data subject wishes to use specific services offered by our company via our website, the processing of personal data may be necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data—such as a data subject’s name, address, email address, or phone number—is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to Hotel Annelies GmbH.

Through this Privacy Policy, our company aims to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, this Privacy Policy informs data subjects of their rights.

As the data controller, Hotel Annelies GmbH has implemented numerous technical and organizational measures to ensure the most comprehensive protection possible of the personal data processed through this website. However, internet-based data transmissions may generally involve security vulnerabilities, meaning that absolute protection cannot be guaranteed. For this reason, any data subject is free to provide personal data to us through alternative means, such as by telephone.

1. Definitions
The privacy policy of Hotel Annelies GmbH is based on the terminology used by European legislators and regulators when enacting the General Data Protection Regulation (GDPR). Our Privacy Policy is intended to be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this Privacy Policy, we use the following terms, among others:

a) Personal data
Personal data refers to any information relating to an identified or identifiable natural person (hereinafter “data subject”). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier, or one or more specific characteristics that reflect the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) affected person
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing refers to the marking of stored personal data with the aim of limiting its future processing.

e) Profiling
Profiling is any form of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements of that natural person.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures that ensure the personal data is not attributed to an identified or identifiable natural person.

g) Controller or data controller
The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.

h) Data processor
A data processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller.

i) Recipient
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not considered recipients.

j) Third Party
A third party is a natural or legal person, public authority, agency, or other entity other than the data subject, the controller, the processor, and the persons authorized to process personal data under the direct responsibility of the controller or the processor.

k) Consent
Consent is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes, expressed in the form of a statement or other unambiguous affirmative action, by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

2. Name and Address of the Data Controller
The data controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union, and other provisions relating to data protection is:
Hotel Annelies GmbH:
Leiten 214
8972 Ramsau am Dachstein
Austria
Tel.: 0043 3687 81775-0
Fax: 0043 3687 81775-200
Email: info@hotel-annelies.at
Website: www.hotel-annelies.at

3. Cookies

4. Website Analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to and stored on a Google server in the United States. However, if IP anonymization is enabled on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google. You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de-DE.
You can prevent Google Analytics from collecting your user data on this website only by clicking the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: Disable Google Analytics.
If you delete the cookies in this browser, you will need to set the opt-out cookie again.
For more information on Google Analytics’ terms and privacy policy, please visit https://www.google.com/analytics/terms/de.html.

5. Facebook Pixel
This website uses Facebook Pixel, a web analytics service provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”), based on the legal basis of overriding legitimate interest (analysis of website usage). We have entered into a data processing agreement with Facebook for this purpose. Some of the data is transferred to the United States. The transfer of data to the United States is based on the Privacy Shield.
When you visit our website, software establishes a connection to Facebook’s servers, and data is transmitted to Facebook’s servers, some of which are located in the United States. Facebook Pixel also uses cookies to store information about website users and to analyze how they use the website.
According to Facebook, Facebook will use the collected data to evaluate website usage, compile reports on website activity, and provide other services related to website and internet usage.
Facebook may also transfer this information to third parties where required by law or where such third parties process the data on Facebook’s behalf. Detailed information on how Facebook handles user data can be found in Facebook’s Privacy Policy.

Disable Facebook Pixel
You can prevent Facebook Pixel from collecting your user data on this website only by clicking the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: Disable Facebook Pixel.

6. Collection of General Data and Information
The website of Hotel Annelies GmbH collects a range of general data and information each time a data subject or an automated system accesses the website. This general data and information is stored in the server’s log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (known as the referrer), (4) the subpages on our website accessed via the accessing system, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information used for security purposes in the event of attacks on our information technology systems.

When using this general data and information, Hotel Annelies GmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) correctly display the content of our website, (2) to optimize the content of our website and the advertising on it, (3) to ensure the ongoing functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyberattack. Hotel Annelies GmbH therefore evaluates this anonymously collected data and information both for statistical purposes and with the aim of enhancing data protection and data security within our company, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from any personal data provided by a data subject.

7. Contact Options via the Website
In accordance with legal requirements, the website of Hotel Annelies GmbH contains information that enables users to quickly contact our company electronically and communicate directly with us, including a general electronic mail address (email address). If a data subject contacts the data controller via email or a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data, provided voluntarily by a data subject to the data controller, is stored for the purpose of processing the request or contacting the data subject. This personal data is not disclosed to third parties.

8. Routine Deletion and Blocking of Personal Data
The data controller processes and stores the data subject’s personal data only for the period necessary to achieve the purpose of storage, or to the extent provided for by the European legislatoror by another legislator in laws or regulations to which the data controller is subject.
If the purpose of storage no longer applies or if a retention period prescribed by the European legislative and regulatory authorities or another competent legislative body expires, the personal data will be routinely blocked or deleted in accordance with legal requirements.

9. Rights of the Data Subject

a) Right to Confirmation
Every data subject has the right, granted by European legislation, to request confirmation from the data controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may contact our Data Protection Officer at any time.

b) Right of Access
Any data subject whose personal data is being processed has the right, granted by European legislation, to obtain from the controller, at any time and free of charge, information regarding the personal data stored about them and a copy of such information. Furthermore, the European legislative and regulatory authorities have granted the data subject the right to receive the following information:

• the purposes of processing
• the categories of personal data that are processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
• if possible, the planned period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period
• the existence of a right to have personal data concerning them rectified or erased, or to have the processing restricted by the controller, or a right to object to such processing
• the existence of a right to file a complaint with a supervisory authority
• If the personal data is not collected from the data subject: All available information regarding the origin of the data
• the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR; and—at least in such cases—meaningful information regarding the logic involved, as well as the scope and intended effects of such processing on the data subject

Furthermore, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to receive information about the appropriate safeguards in connection with the transfer. If a data subject wishes to exercise this right to information, they may contact our Data Protection Officer at any time.

c) Right to Rectification
Any data subject whose personal data is being processed has the right, granted by European legislation, to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data—including by means of a supplementary statement. If a data subject wishes to exercise this right to rectification, they may contact our Data Protection Officer at any time.

d) Right to erasure (right to be forgotten)
Every data subject affected by the processing of personal data has the right, granted by European legislation, to request that the controller erase personal data concerning them without delay, provided that one of the following grounds applies and provided that the processing is not necessary:

• The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
• The data subject withdraws their consent on which the processing was based pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
• The data subject objects to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
• The personal data was processed unlawfully.
• The erasure of personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
• The personal data was collected in connection with the information society services offered, in accordance with Article 8(1) of the GDPR.

If any of the above reasons apply and a data subject wishes to request the deletion of personal data stored by Hotel Annelies GmbH, they may contact our Data Protection Officer at any time. The Data Protection Officer of Hotel Annelies GmbH or another employee will ensure that the request for erasure is complied with without delay.
If the personal data has been made public by Hotel Annelies GmbH and our company, as the controller, is obligated to delete the personal data pursuant to Art. 17(1) of the GDPR, Hotel Annelies GmbH will take appropriate measures, including technical measures, taking into account available technology and implementation costs, to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to such personal data or copies or replicas of such personal data, provided that the processing is not necessary. The data protection officer of Hotel Annelies GmbH or another employee will take the necessary steps on a case-by-case basis.

e) Right to restriction of processing
Any data subject whose personal data is being processed has the right, granted by European legislation, to request that the controller restrict the processing if any of the following conditions are met:

• The data subject disputes the accuracy of the personal data for a period that allows the controller to verify the accuracy of the personal data.
• The processing is unlawful; the data subject objects to the erasure of the personal data and instead requests that the use of the personal data be restricted.
• The controller no longer needs the personal data for the purposes of processing, but the data subject needs it to assert, exercise, or defend legal claims.
• The data subject has objected to the processing pursuant to Article 21(1) of the GDPR, and it has not yet been determined whether the controller’s legitimate interests outweigh those of the data subject.

If any of the above conditions are met and a data subject wishes to request the restriction of personal data stored by Hotel Annelies GmbH, they may contact our Data Protection Officer at any time. The Data Protection Officer at Hotel Annelies GmbH or another employee will arrange for the restriction of processing.

f) Right to Data Portability
Every data subject affected by the processing of personal data has the right, granted by European legislation, to receive the personal data concerning them—which they have provided to a controller—in a structured, commonly used, and machine-readable format. The data subject also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) of the GDPR or Art. 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising their right to data portability pursuant to Art. 20(1) of the GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, provided this is technically feasible and does not infringe upon the rights and freedoms of others.
To exercise the right to data portability, the data subject may contact the data protection officer appointed by Hotel Annelies GmbH or another employee at any time.

g) Right to object
Every data subject has the right, granted by the European legislator, to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on those provisions.
Hotel Annelies GmbH will no longer process personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of establishing, exercising or defending legal claims.
If Hotel Annelies GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of their personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, Hotel Annelies GmbH will no longer process the personal data for these purposes.
Furthermore, the data subject has the right to object, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out by Hotel Annelies GmbH for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
To exercise their right to object, the data subject may contact the data protection officer of Hotel Annelies GmbH or another employee directly. Furthermore, the data subject is free, in connection with the use of information society services and notwithstanding Directive 2002/58/EC, to exercise their right to object by automated means using technical specifications.

h) Automated decisions in individual cases, including profiling
Any individual whose personal data is being processed has the right, granted by European legislation, not to be subject to a decision based solely on automated processing—including profiling —that produces legal effects concerning the data subject or similarly significantly affects him or her, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject, and such law provides for appropriate measures to safeguard the data subject’s rights and freedoms as well as legitimate interests, or (3) is based on the data subject’s explicit consent.
If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is made with the data subject’s explicit consent, Hotel Annelies GmbH will take appropriate measures to safeguard the rights, freedoms, and legitimate interests of the data subject, including, at a minimum, the right to request human intervention by the controller, to present the data subject’s point of view, and to contest the decision.
If the data subject wishes to exercise rights relating to automated decisions, they may contact our Data Protection Officer at any time.

i) Right to Withdraw Consent Under Data Protection Law
Every data subject affected by the processing of personal data has the right, granted by European legislation (directives and regulations), to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they may contact our Data Protection Officer at any time.

10. Legal Basis for Processing
Article 6(1)(a) of the GDPR serves as the legal basis for our company’s processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party—as is the case, for example, with processing operations required for the delivery of goods or the provision of other services or consideration— the processing is based on Article 6(1)(b) of the GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures, such as in cases of inquiries regarding our products or services. If our company is subject to a legal obligation that requires the processing of personal data—such as to fulfill tax obligations—the processing is based on Article 6(1)(c) of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance information, or other vital information had to be disclosed to a doctor, a hospital, or other third parties. In such cases, the processing would be based on Article 6(1)(d) of the GDPR. Finally, processing operations may be based on Article 6(1)(f) of the GDPR. This legal basis applies to processing operations not covered by any of the aforementioned legal bases when the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and fundamental freedoms of the data subject do not take precedence. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this regard, the legislator took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, Sentence 2 of the GDPR).

11. Legitimate interests pursued by the controller or a third party in the processing
If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business activities for the benefit of all our employees and our shareholders.

12. Period for which personal data is stored
The criterion for the period of storage of personal data is the applicable statutory retention period. Upon expiration of this period, the relevant data is routinely deleted, provided it is no longer necessary for the performance or initiation of a contract.

13. Legal or contractual requirements regarding the provision of personal data; necessity for the conclusion of the contract; the data subject’s obligation to provide personal data; possible consequences of failure to provide such data
We would like to inform you that the provision of personal data is in some cases required by law (e.g., tax regulations) or may also arise from contractual provisions (e.g., information about the contracting party). In some cases, the conclusion of a contract may require that a data subject provide us with personal data, which we must subsequently process. For example, the data subject is obligated to provide us with personal data when our company enters into a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact our Data Protection Officer. Our Data Protection Officer will inform the data subject, on a case-by-case basis, whether the provision of personal data is required by law or contract, or is necessary for the conclusion of the contract; whether there is an obligation to provide the personal data; and what the consequences of failing to provide the personal data would be.

14. Use of Automated Decision-Making
As a responsible company, we do not use automated decision-making or profiling.

15. Competent Authority
Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Austria
dsb@dsb.gv.at

This privacy policy—with the exception of the information on cookies—was created using the privacy policy generator provided by DGD Deutsche Gesellschaft für Datenschutz GmbH, which serves as the external data protection officer for Freising, in cooperation with Christian Solmecke, an attorney specializing in data protection law.